Remote Work and Outsourcing 2.0: How MARS by SHEROES is Enabling Unicorns Achieve Operational Excellence

Discover Future of Work That’s Flexible, Productive, and Empathetic.

In today’s cut-throat world of startups, unicorns are shaking up industries and catching the eye of entrepreneurs and investors alike. To achieve lightning-fast growth, these unicorns are turning to remote work and outsourcing as essential tools for boosting operational efficiency and scaling up. With the global business process outsourcing market projected to reach a whopping $525 billion by 2030, remote work and outsourcing are becoming indispensable for unicorns to accelerate their growth.

To stay competitive with successful startups, businesses must adapt to the trend of remote work and outsourcing. MARS by SHEROES offers a comprehensive outsourcing solution that streamlines operations and helps build effective remote teams.

What is MARS by SHEROES

MARS (Managed Remote Solutions) provides women remote employment opportunities and end-to-end bizops solutions. Companies lean on MARS to manage their backend and operational processes, such as customer support, pre-sales, post-sales, KYC, recruitment support, and data ops, leveraging a pool of 12,000+ pre-qualified and trained certified women. MARS follows a rigorous certification/assessment process to ensure that MARS Partners provide quality outcomes and come with relevant work experience. In short, MARS is a forward-thinking and innovative platform transforming how businesses operate, and women work. With its unparalleled expertise and commitment to quality, MARS is poised to become a leader in the remote employment space.

How MARS by SHEROES can Benefit Remote Work and Outsource for Unicorns

MARS by SHEROES provides unicorns with an invaluable remote work and outsourcing platform with a community of skilled professionals. Here’s how it can benefit the unicorns:-

Global talent pool: By tapping into MARS’s talent pool, unicorns can find experts in their respective fields worldwide. This can help them scale up their operations, innovate, and improve their products and services.

Reduced costs: Outsourcing and remote work with MARS enable unicorns to save on office space, equipment, and infrastructure costs.

Managing peak demands: MARS Outsourcing and remote work also allow unicorns to manage peak seasonal demands more efficiently. This flexibility will enable them to meet customer needs without incurring high costs.

Multiple languages and women-only partners: MARS offers partners from various locations, offering multiple languages. MARS provides women-only partners — empathy, attention to detail, and a customer-first approach.

Fully managed process: MARS offers a fully managed process leveraging its pool of 12,000+ pre-qualified and trained, certified women, ensuring efficient outsourcing and remote work.

Check out this video featuring a seasoned telesales specialist from Chennai. With a total work experience of 8+ years, she offers valuable insights on working as a MARS Partner for 4+ years.

How Outsourcing and Remote Work are Powering Unicorn Success Stories

Outsourcing and remote work have proven to be game-changers for unicorns, providing them with scalability, efficiency, and flexibility. Prominent unicorns have already embraced these practices and have achieved great success.

Airbnb has outsourced its customer service functions to call centers around the globe, enabling it to provide 24/7 support in multiple languages. Dropbox has used remote workers for tech support, allowing it to scale up and down quickly based on demand. Uber has outsourced driver screening and background checks to third-party companies, enabling it to maintain safety standards and comply with regulations. Upwork has leveraged remote work to build its platform and deliver high-quality service to its clients.

More recently, Paytm has partnered with MARS by SHEROES to outsource social media support. Zomato, Rebel Foods, and Delhivery are among other unicorns that have leveraged MARS by SHEROES for outsourcing their work. By tapping into MARS’s diverse talent pool of women professionals, these unicorns have enhanced customer service and promoted gender diversity in the workplace.

MARS has been instrumental in the success of Rebel Foods, the largest cloud kitchen restaurant chain. With an impressive revenue of Rs 859 crore in FY22, Rebel Foods shared its positive experience working with MARS.

Outsourcing and remote work have become integral components of the unicorn playbook, providing them with the necessary tools to remain competitive, innovative, and responsive to ever-changing market demands.

Strategies Used by MARS by SHEROES to Ensure Successful Remote Work and Outsourcing

For unicorns looking to achieve operational scale and efficiency, remote work and outsourcing can be effective strategies. However, it’s important to have a well-thought-out approach to succeed. Here are some strategies that MARS by SHEROES uses to ensure success.

• Establish clear objectives and milestones, and communicate them effectively to everyone involved. This ensures that all parties are aligned and working towards the same outcomes.
• Use reliable communication channels and leverage technology to support collaboration and information-sharing. This keeps everyone up-to-date and enables effective collaboration.
• Hold regular check-ins and feedback sessions to keep everyone on track and ensure everyone is working towards the same objectives.
• Create an environment where everyone feels comfortable providing feedback and raising concerns.
• Prioritize cultural fit and shared values when working with teams from different backgrounds. This helps build a strong team spirit and ensures everyone works towards the same objectives.
• Establish robust security protocols and ensure that everyone involved is aware of best practices for data protection and confidentiality. Protecting sensitive information is essential for success in a remote work and outsourcing environment.

In conclusion, adaptability and effectiveness are key to success in today’s rapidly evolving business landscape. MARS by SHEROES offers a comprehensive solution for companies seeking to optimize their business operations through remote work and outsourcing. With a team of skilled professionals with unwavering support and flexibility, MARS by SHEROES is well-equipped to help your business thrive and reach its full potential.

Go Mars and Beyond with MARS by SHEROES to discover how their end-to-end bizops solutions can help you achieve your goals.

Get started with MARS!

MARS (Managed Remote Solutions) is a specialized unit of SHEROES that enables businesses to streamline their backend and operational processes. Through a managed service approach, MARS taps into a pool of highly skilled, pre-qualified, certified women working remotely. These talented professionals contribute their expertise to help businesses thrive and achieve their goals efficiently. Let MARS fix all your bizops processes. Reach out to us at mars@sheroes.in